To those who have contacted us through our website:
Update date： August 3, 2026
[Important] Notice and apology regarding the restoration of the representative email address’s receiving system.
The email reception issue that occurred at our main email address info@tazawako-kakunodate.com has been resolved as of 11:35 AM on Thursday, July 30, 2026 , and we are now able to receive emails as usual.
Please note that emails sent between the time of the outage (around 9:00 AM on Monday, July 28th) and the time of restoration may not have been received.
To everyone who contacted us during this period via our main email address or the contact form on our website, we sincerely apologize for the inconvenience, but there is a possibility that we have not received your message. Please resend your email, or contact us by phone or fax.
Kakunodate Station Front Kura Tourist Information Center TEL: 0187-54-2700 FAX: 0187-54-1755
We sincerely apologize for the great inconvenience and trouble we have caused you.